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Concept 1: What is Data Residency?
Data residency means keeping your data stored and processed within a specific country or region.
Think of it like this: instead of your data traveling to servers in the US or Europe, it stays in Singapore โ on Singapore-based computers.
Why does this matter?
- Some countries have laws requiring local data storage
- Companies need to comply with local regulations
- It protects sensitive customer information
Concept 2: What ElevenLabs is Now Offering
ElevenLabs has launched Singapore Data Residency, meaning:
| What stays in Singapore | Examples |
|---|---|
| Data storage | Your files, voice data |
| Inference (AI processing) | Models running locally |
Three products are covered:
- ๐ค ElevenAgents โ AI voice agents
- ๐จ ElevenCreative โ Content production
- ๐ ElevenAPI โ Developer integrations
Concept 3: The Three Key Benefits
โ Benefit 1 โ Local Hosting
Core AI models run entirely within Singapore infrastructure
No data leaves the country during storage or processing.
โ Benefit 2 โ Compliance & Security
Built to meet Singapore's requirements with:
- SOC2 certification (industry-standard security audit)
- Zero Retention options (data is not stored after processing)
โ Benefit 3 โ Low Latency
Hosting closer to users = faster responses
Particularly beneficial for:
- Singapore users
- East Asia users
Concept 4: Who Can Access This?
| Customer Type | Access? |
|---|---|
| Enterprise customers | โ Yes |
| Non-enterprise customers | โ Not available |
How to get it:
- Existing enterprise customers โ Contact your Customer Success Manager
- New customers โ Contact the Sales team
Concept 5: Real-World Use Cases
ElevenLabs is already working with Singapore companies:
| Company | Industry | Use Case |
|---|---|---|
| Scoot (Singapore Airlines subsidiary) | Aviation | Voice agents |
| Atome | Fintech | Customer engagement |
| Funding Societies | Fintech | Voice workflows |
Common applications include:
- ๐ Multilingual voice customer support
- ๐ Real-time voice interfaces
- ๐ข Large-scale content production
Summary
Data Residency = Your data stays IN Singapore
โ
Benefits: Compliance + Security + Low Latency
โ
Available to: Enterprise customers ONLY
โ
Access via: Customer Success Manager or Sales Team
The core idea is simple: enterprises in Singapore can now use ElevenLabs' AI voice tools without their data ever leaving the country.